Shipping and Return Policy

Effective Date: [Insert Date]

At Hybrid Batteries, we strive to provide reliable delivery and a seamless shopping experience. This Shipping and Return Policy outlines the terms and conditions for shipping and returning products purchased from us.

1. Shipping Policy

1.1. Shipping Coverage

  • We deliver hybrid batteries across [specify regions/countries, e.g., India or worldwide].
  • Delivery is available to both residential and commercial addresses.

1.2. Shipping Costs

  • Shipping charges are calculated based on the product weight, dimensions, and delivery location.
  • Shipping fees will be displayed during checkout.

1.3. Shipping Timeframes

  • Orders are typically processed within [timeframe, e.g., 1–2 business days] after payment confirmation.
  • Delivery times vary based on location:
    • Local deliveries: [timeframe, e.g., 2–3 business days].
    • National deliveries: [timeframe, e.g., 5–7 business days].

1.4. Order Tracking

  • Once your order is shipped, a tracking number will be provided via email or SMS for real-time updates.

1.5. Shipping Restrictions

  • We do not deliver to P.O. boxes.
  • Hazardous material restrictions may apply for certain locations.

2. Return Policy

2.1. Eligibility for Returns

  • Returns are accepted within [timeframe, e.g., 14 days] from the date of delivery.
  • Products must be unused, in their original condition, and with all packaging intact.
  • Proof of purchase (e.g., order confirmation or receipt) is required for all returns.

2.2. Non-Returnable Items

  • Opened or used hybrid batteries.
  • Customized or special-order products.
  • Products damaged due to improper installation or use.

2.3. Return Process

  • Contact our support team at [your email/phone number] to initiate a return request.
  • Ship the product to the provided return address, ensuring proper packaging to prevent damage.
  • The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent).

2.4. Inspection and Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within [timeframe, e.g., 7–10 business days] to your original payment method.

3. Exchanges

  • Exchanges are permitted only for defective or damaged items.
  • Contact our support team within [timeframe, e.g., 7 days] of receiving the product to arrange an exchange.

4. Damaged or Defective Items

  • If your product arrives damaged or defective, notify us within [timeframe, e.g., 48 hours] of delivery.
  • Provide clear photos of the damage and packaging for faster resolution.

5. Contact Us

For any questions or assistance, please reach out:

  • Email: info@hybrideasy.com
  • Phone: 0138545183 and 0505843548
  • Address: 7958 B, Majeedia A. Unit 1, Qatif 32631-4368, Saudi Arabia